Help with Heating Scheme

NEED HELP WITH YOUR HEATING COSTS?

ON A MEANS TESTED BENEFIT?

We have 2 options with this Scheme. Householders can only apply for one option not both.

We can only deal with enquiries and applications to the Scheme by email to helpwithheatingscheme@thehubdg.org.uk  We are unable to deal with phone enquiries.

***    Please note this Scheme is not a crisis service   ***

Processing applications and arranging subsidy payments to fuel suppliers can take several weeks. The free briquettes and kindling are delivered to households in bulk during late October/early November. 

Option 1:  HELP WITH ELECTRIC/GAS/OIL/LPG/COAL HEATING
COSTS
This assists householders over 18 years of age, whether living in rented or owner occupied housing, whatever heating type is used e.g gas, electricity, oil, LPG/calor gas, coal; and however this is paid for e.g pre-payment meters, monthly direct debits, quarterly bills or invoices from suppliers etc.

HOW TO APPLY:
Email the following information to helpwithheatingscheme@thehubdg.org.uk
(Do not send original evidence documents – send us photos, snapshots or scans and attach to your email.

• Your name, address, date of birth, NI number, phone number, email address
• Proof of your means tested benefits
• The number of child dependents, adult dependents and number of adults over 75yrs in your household
• A recent energy bill or paid invoice/bill which shows your name, address and customer reference number
• State if you have a smart meter(s) or not
• State whether you rent from a private landlord, rent from a social landlord or own your home
• State if you have a pre-payment meter for electricity, for gas, or for both
• If you know your home energy performance certificate (EPC) rating please let us know

All the information documents above need to be in the same name of the householder/utility account holder who is applying to the Scheme.

Fuel subsidy payments are made direct to the fuel supplier who will credit the applicant householder fuel account. If pre-payment meters are used voucher codes are sent by text to the applicant householder’s mobile phone to use to purchase top-ups.

Option 2: FREE KINDLING AND BRIQUETTES
This assists householders over 18 years of age who use an open fire or multi-fuel stove as their main form of heating. This option provides free kindling and briquettes to use during the winter months.

HOW TO APPLY:
Email the following information to helpwithheatingscheme@thehubdg.org.uk

(Do not send original evidence documents – send us photos, snapshots or scans and attach to your email).

• Your name, address, date of birth, NI number, phone number, email address
• Number of people in your household
• Number of people over 60yrs in your household
• Proof of your means tested benefits
• State whether you rent from a private landlord, rent from a social landlord or own your home

If you know your home energy performance certificate (EPC) rating please let us know

To find out more click here